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Terms and Conditions

Effective Date: 12.03.2024

Thank you for choosing to use the charity services provided by Human Scale Education through our website ( These Terms and Conditions govern your use of our charity services, so please read them carefully before accessing or using our website.

By accessing or using our charity services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or charity services.

Legal Agreement

This website is owned and operated by Human Scale Education. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors information about our charity, membership services and donations. By accessing or using the website or our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website users should be 13 years of age or supervised by an adult. In order to sign up for membership services, or any other products or services offered by Human Scale Education, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


Donation Policy

When you make a donation to Human Scale Education through our website (Support Us, Give as You Live), you agree to the following:

  • You are making a voluntary donation to support the charitable activities of Human Scale Education.

  • Your donation is non-refundable.

  • Human Scale Education reserves the right to use your donation for any lawful purpose in furtherance of its charitable mission.


Use of Funds

Human Scale Education is committed to using all donated funds responsibly and transparently. We will make every effort to ensure that your donation is used to support our charitable programs and activities in accordance with our mission.

Commercial Terms

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.


Return and refund policy

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: Products can be returned only in the country in which they were originally purchased. 



We at Human Scale Education are committed to providing exceptional services to our valued members. However, we understand that circumstances may arise where you need to cancel your membership or subscription. Please review our cancellation policy outlined below:

Cancellation Period: Members subscribed to our monthly subscription payment plan may cancel their membership at any time, effective immediately upon request.

Cancellation Request: To cancel your membership or subscription, please submit a cancellation request by email to Please give your full name and the name of your pricing plan. 

Refund Eligibility: For monthly subscription payments, we do not provide refunds for the current billing period after payment has been processed. However, you will not be billed for any future billing periods after the cancellation request has been successfully processed. Please allow up to 5 working days for your cancellation request to be processed. 

Termination of Access: Upon cancellation of your membership or subscription, you will no longer have access to the services and benefits associated with the Human Scale Education platform, effective immediately upon the end of the current billing period.

No Partial Refunds: We do not provide partial refunds for unused portions of a monthly subscription period. Your access to the platform will continue until the end of the current billing period, regardless of when the cancellation request is submitted.

Membership Commitments: Please be aware of any commitments or obligations associated with your membership, such as contractual agreements or minimum subscription terms. Cancellation of your membership does not relieve you of any outstanding commitments unless explicitly stated otherwise in your agreement with Human Scale Education.


Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Warranties & responsibility for services

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

When you purchase services from us, you are paying for the service described in the service description. There will be no refunds for services unless the service description has not been delivered. 

Intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Human Scale Education. All materials are intended for educational purposes and materials may be downloaded and printed for use in education settings. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You recognise and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment. 


You agree to indemnify and hold Human Scale Education harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Human Scale Education, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Human Scale Education assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorised access to or use of our secure servers and/or any and all personal information stored therein.

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with. If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United Kingdom, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in London. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

User communities

Human Scale Education offers its users the ability to become Members and join our private Member community. 

All users that join our Member community should have a profile that is visible to other Members, and be aware that their activity (such as their posts or comments) will be visible to other Members of the website.

A user of the website can always opt-out and exit the Member community, and upon doing so, such user’s profile will not be visible to other Members. Naturally, in such an event the user will not be able to use the community features (e.g. liking, commenting or writing posts).


Contact Us

If you have any questions or concerns about these Terms and Conditions or our charity services, please contact us at


Thank you for supporting Human Scale Education's charitable mission. We appreciate your generosity and commitment to making a positive impact in the world.

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